Shipping times are generally 3-4 working days. Please allow an extra 1-2 working days for Rural delivery.This isn't a hard and fast rule as your bike may take extra time if:
- your bike has to be ordered from our suppliers. During Peak Season, Delivery can take up to 5 Working Days
- you have any special requests in regards to parts being put on bikes or taken off eg. customising handle bars etc
- you have a bike with a dropper post or full suspension, as it may take longer to set up
To ensure we can give you the best possible prices, many of our products are shipped to you from our different warehouse locations. This means that your order may arrive in separate parcels. If you have not received your full order within 7 working days, please contact us on 0800 424 537 ext 2329.
If your order hasn't turned up within the expected delivery time frame, we recommend calling the courier company on the tracking details emailed to you. If you're still having trouble, please give us a call on 0800 424 537 extension 2329.
You sure can! All bikes ordered through our click and collect service will be fully assembled and tuned, so you can get riding right away. Just choose the Click + Collect option at checkout and your nearest store. Please note that stock may need to be sent to your store from our Warehouse - we will let you know when your order is ready to be collected. See our Click & Collect FAQs below.
Evo Cycles is proud to be official stockists of all our brands - you won't find parallel imported goods here. Our typical manufacturers' warranties are a year or more, with some even offering lifetime warranties. Please call us to enquire about a specific item or check out the manufacturers website.